Effective date: September 7, 2026 | Last updated: September 7, 2026
Who we are
The applications published at apps.rmkpro.com are operated by Ruben Lo Iacono, doing business as RMKPRO AI Solutions (“we,” “us,” “our”).
Add Your Heading Text Here
- Lexi Smart Assistant — for licensed real estate agents
- Roof Tape — for roofing contractors
- Account holders — the agents and contractors who are our paying customers
- Their clients — the buyers, sellers, and property owners whose details an account holder enters into one of our applications
Information we collect
From account holders, at signup
When you purchase a subscription we collect your name, your company or brokerage name, your professional license number, your business phone, address, website and email address, and your logo and photo if you provide them. Lexi also collects the disclaimer text you want on your documents and your preferred language. Roof Tape also collects your default price per roofing square.
All of this appears on the documents you generate. You give it to us so it can be printed on them and sent under your name.
Payment information
Payments are processed by Stripe. We never see or store your card number. We keep only the customer identifier Stripe gives us, which lets us look up your subscription and open your billing portal.
Authentication information
Neither application uses passwords. To sign in we email you a six-digit code and, once you enter it, issue a session token. We store that code and token, along with the time of your last code request, so we can limit how often codes can be requested.
Codes expire after ten minutes in both applications. Lexi sessions last thirty days. Roof Tape sessions last seven days, and only one session is active at a time.
Information you enter about other people
Roof Tape. When you generate a report, we collect the property address you enter and, if you choose to enter them, the property owner’s name and phone number, along with the waste factor and price per square you select. We also retain the resulting measurements and the report itself.
Information collected automatically
Our servers record standard request information — IP address, browser type, and timestamps — as part of normal operation and security logging.
We do not use advertising cookies or third-party trackers. We do not sell advertising and we do not embed analytics that follow you across other websites
Where the data goes
We use a small number of services to run our applications. Each receives only what it needs.
Stripe — Handles all payments, subscription management, and invoices. Stripe has its own privacy policy governing the card data it collects directly from you.
Google Sheets and Google Drive — Account information, usage counters, and generated documents are stored under our Google account.
Hostinger — Hosts the server where our automation platform and database run.
Google Gmail (SMTP) — Delivers verification codes and account emails, and, in Lexi, the listing emails you send to your clients.
Listing and property data providers (Lexi) — We send a property address or search criteria to third-party real estate data providers to retrieve listings, property characteristics, and comparable sales. They receive the address or search criteria, not your client’s name, email address, or phone number.
AI providers (Lexi) — We send property details and the text to be written to an AI provider so it can draft descriptions and report copy. We do not send your client’s contact details for this purpose.
Google mapping and solar APIs (Roof Tape) — We send the property address to Google’s Geocoding API to convert it into coordinates, then request roof geometry from Google’s Solar Building Insights API and a satellite image from Google’s Maps Static API. Google receives the property address and coordinates, not the property owner’s name or phone number.
We do not sell your personal information. We do not share it with advertisers, data brokers, or marketing companies. We share it only with the services listed above, and only as needed to operate our applications — or where the law requires us to.
How long we keep it
Client information in Lexi — the leads, notes, and property details you enter — is kept for as long as your account is active, because it is your working database. You can delete any lead yourself at any time from the CRM. If your account is closed or expires, we keep it for 90 days in case you return, then delete it.
Property owner information in Roof Tape — the name, phone number, and address you enter for a report — is retained for 90 days and then deleted.
Your account information is kept for as long as your account is active. If you cancel, we keep it for 90 days in case you return, then delete it.
Authentication data — verification codes expire in ten minutes and are deleted when used. Session tokens expire on the schedule described above, and are deleted immediately when you sign out.
Billing records are retained as long as tax and accounting law requires, which is generally several years. This applies to invoices and payment records, not to card numbers, which we never hold.
Your rights in California
- Know what personal information we have collected about you, where it came from, why we collected it, and who we shared it with
- Delete the personal information we hold about you, subject to legal exceptions such as records we must keep for tax purposes
- Correct inaccurate personal information
- Opt out of sale or sharing — we do not sell or share personal information as those terms are defined by the CCPA, so there is nothing to opt out of, but the right exists
- Not be discriminated against for exercising any of these rights. We will not deny you service, charge you differently, or give you a lower quality of service
If you are a client of an account holder
If a real estate agent or a roofing contractor entered your details into one of our applications, we hold that information on their behalf and use it only to operate the service for them.
We do not contact you on our own account, market to you, or sell your information. If you received a listing email through Lexi, it came from your agent, under their name and branding, because they chose to send it. Roof Tape never contacts property owners
If you want to know what we hold about you, or want it deleted, email support@rmkpro.com with your name and the name of the agent or contractor. We recommend contacting them directly as well — they control that record, they can delete it themselves, and they may hold their own copies outside our systems.
Security
Changes to this policy
If we change this policy, we will post the updated version here and change the date at the top. If the change is significant — a new category of data, a new company we share data with, a longer retention period — we will email account holders before it takes effect.
All traffic between your device and our servers is encrypted.
No system is completely secure. We cannot guarantee that a determined attacker will never gain access, and we do not claim otherwise.
Your email inbox is the key to your account. Anyone who can read your email can request a sign-in code and enter as you. Keep it secure, and tell us at support@rmkpro.com if you think someone else has access.
Contact
Questions about this policy, or about the information we hold:
support@rmkpro.com Ruben Lo Iacono, d/b/a RMKPRO AI Solutions 7100 Hayvenhurst Ave, Unit D1 · Lake Balboa, CA 91406